Quickly and easily send case information from Microsoft Dynamics CRM (on-prem) and Dynamics 365 (CRM Online) to VersionOne.
The most common scenario is the escalation of bugs or issues that require development resources to fix. You can search VersionOne, link cases to existing work items or "send cases" to VersionOne where a new work item is automatically created. Once development completes the work, CRM cases are synchronized with key VersionOne work item information --- complete with CRM update notifications.
We were looking to improve customer support, communication and response time --- what we found was much more!
Seeing is believing. Sign-up for a free trial and kick the tires at no cost. By integrating Dynamics CRM and VersionOne, you can:
No credit card required
