Quickly and easily send customer support cases (tickets) from ServiceNow to GitHub.
The most common scenario is the escalation of bugs or issues that require development resources to fix. You can search GitHub, link cases to existing issues or "send cases" to GitHub where a new issue is automatically created. Once development completes the work, ServiceNow items are synchronized with key GitHub issue information --- complete with ServiceNow update notifications.
We were looking to improve customer support, communication and response time --- what we found was much more!
Seeing is believing. Sign-up for a free trial and kick the tires at no cost. By integrating ServiceNow and GitHub, you can:
