Over 1 Million Team Updates!
If you're like most organizations, your support team is logging cases, tickets, incidents etc., in one platform (such as Salesforce, Microsoft Dynamics, or ServiceNow), while your engineering team operates in a different system designed for project managers and developers (like Jira, Azure DevOps, VersionOne, Rally, or GitHub). This setup isn't inherently problematic, but issues arise when you need to escalate case details to development or technical support for resolution. All the crucial information is already in your support system, but the challenge is transferring it efficiently to another system for development to address. Realtime updates in the original system would be a dream too!
We bridge the gap between support and development with our purpose built integrations. Our customers instantly connect their support and development system, allowing users to effortlessly link cases to existing issues or create new ones on demand. As your development team completes work, our system ensures automatic synchronization of support items, enriched with essential, customizable details and timely notifications. If you're looking to transform support escalations through seamless system integration, Quantum Whisper is your best solution. Enjoy effortless integration, a streamlined user experience, and outstanding ROI.
Point and click your way through account set-up and configuration. Quickly and easily connect Microsoft Dynamics 365 CRM (online or on-premise) to either cloud or locally hosted development applications.
Point and click your way through account set-up and configuration. Quickly and easily connect Salesforce.com to either cloud or locally hosted development applications.
Point and click your way through account set-up and configuration. Quickly and easily connect ServiceNow to ITSM (problems, incidents, change requests, etc.) to either cloud or local development apps.
Point and click your way through account set-up and configuration. Quickly and easily connect ServiceNow Customer Service Cases (or tickets) to either cloud or locally hosted development applications.
Calculator your savings and get immediate results. Managers love it!
Yes! Finally our support and development systems are integrated. No more mindless data entry and manual follow-up!
The best way to get started is to sign up for a free trial. By integrating your environments you'll see firsthand how easy it is to eliminate the “black hole” between support/help desk and development teams. Let your team focus on the important work --- and start integrating today!
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